I like most of their product range for data management which enables easy integration to other products such as Salesforce etc., also they are very good with cloud solutions too! The only thing what i didn't find so much was some more feature related enhancements over here but its still worth giving it try since others have mentioned them already by saying this features work great or may not be supported at all!! Highly recommended - definitely give an opportunity if you're looking out from any kind solution provider who has capabilities beyond just traditional CRM tools.
We were solving our problems pertaining Data Collection & Analysis using Power BI Desktop Tool along side Dynamics 365 Customer Service Hub Platforms.