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Review on πŸ“‘ Cisco-Linksys E3000 Wireless-N Router: Superior Speed and Reliability for Seamless Internet Connectivity by John Rodriguez

Revainrating 3 out of 5

If you don't have a connection, they send you to the internet. Hm?

Lots of disruptions and "problems". For example, our home network consists of three PCs and a Mac. There will be no problem with the old LinkSys WRT54 router for Mac. This Mac cannot print. no matter what we do (And we're very tech-savvy.) Now that support is a thing of the past (or has gone abroad for people who can only read help screens and really have no idea what you're talking about) if you have a complex device like this router raises many questions. First, the really annoying thing is that if this device is down (hence no internet) you get a URL to contact support. Hm? There is no internet connection! When it was working and we were having issues, the only support option seemed to be 'live chat'. Can you imagine how difficult it is to "talk" to someone who is obviously overseas, for whom English is not their first language, and take several "calls" at the same time? (I had to wait several minutes for any reply. I hope your shareholders are happy, but your customers are not.) One of our problems seemed to be a conflict with our DSL modem, which also has built-in WiFi. We have never used a wireless modem connection and have never had a problem with a previous LinkSys router. There seems to be a conflict. I assumed the reason we didn't have internet service was our ISP, so I called and went through the typical 7 minute wait before I could speak to anyone in America (et tu, Qwest?). This person did everything right and proved that the DSL modem works. better than good. but he realized that the router was not. So of course I'd like to speak to a Cisco/Linksys technical support representative. Apparently they are not. Or they're damn hard to find. Regarding the Mac printing issue. I was hoping that a cable running from the printer's parallel port to the router's USB port would solve the problem. Turns out the USB port is for data only. I still can't print from the iMac. (Anyone wanting to buy a parallel-to-USB converter and active USB extension cable?) Finally, we've had random connectivity issues when streaming movies etc wirelessly via Tivo (and now Roku. And that's another issue). Whenever we call Tivo or Roku for support, we are inevitably prompted to open the router control panel on our computer and change the router settings.

Pros
  • Pleasant
Cons
  • Mostly ok, but...