Last week I bought and received three different lens cleaners on CDs - this (Allsop disc with eight brushes in green packaging), Endus disc and Maxell CD-340 disc. The only written instruction for this is on the packaging. Allsop is the only one where these instructions relate to what actually happens and basically they just say to listen to the verbal instructions on the disk. They also warn the user not to play track 2 but don't explain why. This is where it gets weird. The verbal instructions for Allsop and Maxell are identical - same words, same woman's voice - although the discs are sold by different companies and Allsop has eight small brushes and Maxell only two. Verbal instructions are useless. Track 1 tells you to skip to track 3 when the music stops, while track 3 immediately tells you that the cleaning is over and invites you to enjoy the music while it continues for no reason. When was the cleaning? Probably during track 1 when a female voice spoke and background music played. But nobody tells you that, so you're wondering if he did anything at all or if you should have let him go through track 2 and if you should repeat the process to see if you missed anything. . But remember! the packaging said there were dragons on track 2! Oh, and the front of the Allsop disc (neither the packaging nor the voiceover) says the disc should be stored tassels up, while the Maxell doesn't say anything about it, so the user can assume it was placed in a jewelry box should be , like and any other CD, playing surface down. And in any case, the general consensus is that CDs should be stored vertically, not horizontally. These things may or may not work, but the people who designed the consumer interface are surprisingly clueless: 1.) If everything the user needs to know is in verbal instructions, say so on the box and overcomplicate it not with other instructions, there or on the front of the disc. 2.) Tell the user which lane or lanes are being cleaned. 3.) If track 2 should be avoided on death penalty say why 4.) Get rid of junk like the music at the end. If it's for some reason - to check how the player sounds - say so. This whole experience smacks of laziness and greed on the part of the companies selling these products, as they evolved from the old ways. Things like "instruction manuals" that no longer exist, to new, only partially thought-out ways. And no one cares enough to verify the bottom line.
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