I bought it a few months ago, complete with trailer upgrades. It appeared to be of high quality, but after several hours of installation and testing, I found that the right wire (brown) was shorted to the ground wire (white) in the cable. I disconnected all terminals and the ground fault remained in the potted cable. I contacted the seller who informed me that we were "outside the back window". The product was sold with a manufacturing defect and the only answer is a return policy? After contacting Revain I received a second email from the supplier saying my satisfaction was important but no action was taken. After several other interactions with Revain, the refund was finally processed.
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