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Bahamas, Nassau
1 Level
667 Review
19 Karma

Review on MWZ by Craig Kumar

Revainrating 1 out of 5

MWZ Company Provided a Very Disappointing Experience

I am relatively new to the field of home improvement, and so I looked to MWZ for direction and assistance not too long ago. Sadly, my interactions with the business did not meet even the barest minimum of expectations. Despite the fact that their website is simple to traverse, I discovered that the product descriptions lacked detail, which caused me to be uncertain about what I was actually buying. Due to the lack of information that was provided to me, I was sent a product that was not what I had anticipated obtaining. In addition, the poor quality of the product that I obtained was a source of frustration for me. It had a subpar build quality and did not live up to the standards that MWZ asserted it should. When I asked for assistance from their customer support team, I found that they were unresponsive and unable to provide any assistance. As someone who is just starting out in this industry, I had anticipated that my time spent with MWZ would be more rewarding. On the other hand, the experience I had has made me feel disappointed and let down. This is not a business that I would recommend to others who are searching for high-quality home improvement products and excellent customer support.

Pros
  • competent client service staff
Cons
  • Piggy bank-breaking price