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Levi Stewart photo
France, Paris
1 Level
722 Review
26 Karma

Review on Brightown by Levi Stewart

Revainrating 2 out of 5

Brightown: A Merchant with No Commitment to Quality

As someone who places a premium on purchasing trustworthy and high-quality home renovation products, I was let down by Brightown. Even though they offer a seemingly endless selection of things on their website, I was quite disappointed with the quality of the ones I purchased. I placed an order with Brightown in the hopes of acquiring all the tools and home repair supplies I required from a single vendor. Unfortunately, when receiving the goods, I discovered that they fell short of my expectations. The equipment I purchased was of low quality and would not last long. My order of home improvement goods likewise arrived broken and of poor quality. In addition, while Brightown may provide many choices for outdoor lights, the ones I ordered were not what I had hoped for. The lights were fragile and poorly built, so I was disappointed that they didn't make my garden more peaceful. The poor quality of Brightown's customer support further added to my annoyance. Their customer service department was unresponsive to my inquiries and complaints and useless in finding solutions. In conclusion, Brightown has a lot of options, but the quality of those options is questionable. If you care about the quality and dependability of your home renovation supplies, I suggest looking elsewhere.

Pros
  • Simple interface makes online buying a breeze.
Cons
  • There are few choices available for certain product categories.