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Italy, Rome
1 Level
698 Review
17 Karma

Review on GearTOP by James Cross

Revainrating 1 out of 5

GearTOP Has Been a Disappointing Experience Overall

My most recent encounter with GearTOP, an online retailer specializing in outdoor equipment, was less than satisfying. I placed an order on their website for some hunting goods, and the products that I received were of a subpar quality. The hunting rifle that I bought turned out to be less durable than I had anticipated, and it malfunctioned after only a few times being used. In addition, the customer service that I received from GearTOP left a negative impression on me. When I contacted their team about the issue, they were useless, and it appeared that they had little interest in fixing the situation. I was left with a broken weapon and GearTOP could not provide a remedy to my problem. My annoyance was compounded by the fact that I discovered their delivery to be both sluggish and unpredictable. In general, GearTOP is not a retailer that I would suggest to anyone searching for high-quality outdoor goods. My disappointment and dissatisfaction stem from the low quality of their items as well as the awful customer service that they provide.

Pros
  • pleasant and knowledgeable client service
Cons
  • The return process can be challenging.