This company has GREAT customer service. I asked a question and the answer came almost instantly. The question was answered and I was 100% satisfied. The camera is the best I've ever had. I'm not a professional, but I have 6 children and have been the family "videographer" for many years. The picture on this camera is fantastic and all the functions work great! I like the night vision function. I don't have much experience with IR night vision (other than military), but this camera's night vision is comparable to military NVDs. The external microphone works better than expected. If you set it to 10dB, you can hear the recorded object from a long distance, which is impressive. The battery lasts quite a long time and it comes with (2) two of these AND you can record while charging! Needless to say I would recommend this well built great value camera to anyone who wants or needs a camera!