Review on 👟 Merrell Jungle Moc Nubuck Toddler Boys' Shoes and Loafers: Durable & Stylish Footwear for Little Explorers by Steve Cooper

I'd had them for almost exactly 3 months when I looked at the heel and found it was almost completely worn down to the outer layer of the shoe. I spoke to Merrell to find out how long the shoes were (I've worn them A LOT!) and was told to report them as defective, which I did. There was a bit of back and forth but they agreed to replace the shoes and will send me a replacement once I send them a photo proving I have made the shoes unwearable. This is difficult for me because the defect does not particularly affect the wear. This seems like a significant waste although I expected to have to send them back. I had a similar interaction with Keen shoes a few years ago (an issue that didn't really affect the shoes). When I asked them about it (provided at their store) they not only immediately recognized it as defective but also credited me for the full price of the shoes even though I had no receipt and I was very upfront that I bought them with one significant discount. When I asked if they wanted to return the shoes, they refused. Knowing the company I would assume they really wanted the shoe to be used. I know Merrell's argument is that they don't want anyone to get hurt because of faulty shoes, but c'mon! They send me a new pair and if they wear out after 3 months I won't change them anymore. although I had no receipt and was very sure I had bought it at a significant discount. When I asked if they wanted to return the shoes, they refused. Knowing the company I would guess that this is because they really wanted the shoes to be used. I know Merrell's argument is that they don't want anyone to get hurt because of faulty shoes, but c'mon! They send me a new pair and if they wear out after 3 months I won't change them anymore. although I had no receipt and was very sure I had bought it at a significant discount. When I asked if they wanted to return the shoes, they refused. Knowing the company I would assume they really wanted the shoe to be used. I know, Merrell's argument is that they don't want anyone to get hurt because of faulty shoes, but come on! They send me a new pair and if they wear out after 3 months I won't change them anymore. that they don't want anyone to get hurt by faulty shoes, but come on! They send me a new pair and if they wear out after 3 months I won't change them anymore. although I had no receipt and was very sure I had bought it at a significant discount. When I asked if they wanted to return the shoes, they refused. Knowing the company I would assume they really wanted the shoe to be used. I know Merrell's argument is that they don't want anyone to get hurt because of faulty shoes, but c'mon! They send me a new pair and if they wear out after 3 months I won't change them anymore. that they don't want anyone to get hurt by faulty shoes, but come on! They send me a new pair and if they wear out after 3 months I won't change them anymore. although I had no receipt and was very sure I had bought it at a significant discount. When I asked if they wanted to return the shoes, they refused. Knowing the company I would assume they really wanted the shoe to be used. I know Merrell's argument is that they don't want anyone to get hurt because of faulty shoes, but c'mon! They send me a new pair and if they wear out after 3 months I won't change them anymore. that I had no receipt and I was very confident that I had bought it at a significant discount. When I asked if they wanted to return the shoes, they refused. Knowing the company I would assume they really wanted the shoe to be used. I know Merrell's argument is that they don't want anyone to get hurt because of faulty shoes, but c'mon! They send me a new pair and if they wear out after 3 months I won't change them anymore. that I had no receipt and I was very confident that I had bought it at a significant discount. When I asked if they wanted to return the shoes, they refused. Knowing the company I would assume they really wanted the shoe to be used. I know Merrell's point is, that they don't want anyone to get hurt because of faulty shoes, but come on! They send me a new pair and if they wear out after 3 months I won't change them anymore.