I like how easy it is to use, and that you can upload images from your phone or laptop easily (no need for an app). There's also not much in terms of features as such - but what there are works well! It would be great if they could add more filters for photos/videos so we don't have to keep redoing them over again. Uploading multiple files at once was sometimes problematic though - especially when uploading large amounts of data through their website and mobile apps. But this has definitely improved since then. They've got good customer service too which helps ease our mind about any potential issues we might encounter during usage. We're using jumpstory primarily to share stories between co-workers who aren't often able to meet up face2face due to distance constraints etc.