Because I am such a passionate pet owner, I always look for the very best goods for my animal companion. The description of PETNF appeared to be promising, since it claimed to provide pet supplies of the greatest possible quality. Due to unfortunate circumstances, my most recent interaction with the organization has left me feeling dissatisfied and aggravated. To begin, their online store is disorganized, making it difficult to browse and purchase anything. When I eventually located the item I was looking for, the checkout procedure was a complete and utter nightmare, and it took me an inordinate amount of time to do it. Before my order could eventually be processed, I was required to submit my information multiple times. Even worse, when the things did finally arrive, they were of a poor quality when they were delivered. The toys were flimsy and easy to break, the food was stale, and the personal care goods had an odd odor that was unpleasant. The definition of "highest quality" that I used and the one that PETNF used were obviously very different from one another. When I tried to contact customer care to resolve my problems, I was faced with employees that were impolite, useless, and dismissive of my complaints. I was unable to get a satisfactory response. They could not provide any solutions or remedies for the things that I had received that were of a low quality. Because I am a pet owner who is extremely concerned about the health and happiness of my four-legged companion, I have higher standards for a business that advertises itself as a one-stop-shop for all things related to pets. Because PETNF has not lived up to their claim of providing products of the highest possible quality, I will not be making any further purchases from them. If I had to give advice to other people who own pets, I would tell them to steer away of that business and look for one that puts the wellbeing of their animals as a top priority.