The team at BIF were extremely helpful, responsive to our needs as well had knowledge in multiple platforms which helped us pick up speed quickly! We have been working closely together since day 1 so there was no learning curve or any issues getting used too their system once we started using it daily - they've made things easy by building out custom integrations into Salesforce allowing data from different systems (and even non-SalesForce) sources be pulled straight through without having an additional API integration set aside just specifically for this purpose.- They're always willing t work around your schedule when needed but also understand that sometimes you need more than 24 hours notice before starting something new because life happens outside those times frames.