I really like that it is easy of use! It has all my marketing tools in 1 platform so i dont have multiple platforms or applications open at once when sending out emails/printing etc.. The reports are very detailed as well which helps me get an idea about what needs improvement but also where things seem great with our campaigns!! Nothing yet this tool seems perfect however there may be some tweaks here ndthere before its final release :) Its not free unfortunately though they offer many paid services such as analytics ect through their dashboard- if u need those features then yes definitely do take advantage since these can help improve any aspect within crosstrio! Email blasts /campaigns tracking & reporting (analytics).