The software works as advertised in that it allows me to control my computer remotely without having to be at home or work. I can turn off my computers when they are not being used and even restart them if necessary. It's easy to set up with little training required and has saved us money over time by reducing our electricity usage. There isn't anything about this product I dislike. If you have an active internet connection then you should consider using this program because it will help reduce your power bill significantly. We use this for all of our employees who don't need constant access to their desktop during business hours. This saves us both time and money. They also like knowing that we care enough to make sure everything runs smoothly while they're gone.