This software has helped us build our mailing database with more than 30,000 qualified leads in less then 3 months! The support team did everything to ensure we got great results right away which was amazing considering that I'm not from US so it took some time before they were able fix my account issues but nothing major happened as of now - just slow response times sometimes when you are asking questions related sales/marketing stuffs like "what should be done" or similar etc..
They have very friendly reps who help me whenever i need something about this product too even if its simple things such credit card processing payment gateway integration! So far no complaints at all regarding their service quality because there's been zero problems until date :). We started out by only targeting BFSI clients initially though currently looking into other vertical markets also including Tech Support Clients / Enterprises since most.