1 Level
1403 Review
32 Karma
Review on Boston Technology Corporation by Evan Hernandez
User friendly and affordable solution of managing multiple touch points
The user interface is extremely intuitive & easy to use for anyone who has prior experience with any other CRM system. It's also very scalable which allows you to customize it as per your needs. I wish there was more customization options available at this time. At first, we were not able to create custom fields or add our own modules to solve some business problems. However, after contacting BSC support team they helped us out by creating new Custom Fields that solved our problem. We are solving customer engagement issues through this tool.
Pros
- Super Fast
- Scalability
- Can be customized according my requirements.
- No coding knowledge necessary (Just an admin account) :)
- Very Intuitive User Interface
- Easy navigation between different tabs across application page
- Customer Engagement features like follow up reminders/emails etc.etc
Cons
- I don't really have any dislikes about this, everything is just fine
