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Finland, Helsinki
1 Level
733 Review
38 Karma

Review on Tripleseat by Vincent Bain

Revainrating 5 out of 5

Tripleseat is a cloud-based solution that allows businesses to streamline their operations and improve customer experience.

As a business owner looking for a new software to help me automate my business processes, Tripleseat seemed like the perfect fit. My team was able to implement Tripleseat within a few weeks of testing the demo version. In fact, the Tripleseat team provided a custom integration for our needs, and were quick to respond to any questions or issues we had. After implementing Tripleseat into our organization, we immediately noticed a significant improvement in efficiency, accuracy, and customer satisfaction. For example, the booking engine has streamlined the entire reservation process from start to finish, allowing us to easily manage reservations and provide better customer service. Now, our clients receive accurate information regarding availability and pricing much sooner than before. And because we’re now saving valuable time and money, we can focus on other important aspects of running a successful business.

Pros
  • It was easy to get started using this tool
  • It is easy to understand the workflow for each step of the booking process
  • They make the process very transparent and easy to navigate.
Cons
  • The UI may be too complex for users who are not familiar with it.
  • We found that sometimes the request would fail even though it appeared to be valid