Review on Electric Power Lift Recliner Chair W/ Massage, Heat & Side Pocket - Perfect For Elderly | CDCASA Gray Coffee by Joshua Jemison

Purchased this chair for my 80 year old mom who's currently being supervised by another family member. She's nearly unable to walk and can't stand on her own, so a chair like this has been a savior for her. I won't get into the morbid details but this is likely where she's living out the rest of her life, so comfort, reliability, and ease of use were extremely critical.That said, the base of the chair arrived quickly but it took another week for the other half to arrive. Assembly was simple and she loves the chair. Unfortunately it "broke" in the reclined position when I was visiting. I could see that none of the heat/massage features were working so I unhooked the supply to test voltage. Surprisingly it had the proper output voltage by the time I got to the workbench and checked it. Upon plugging it back in, it worked flawlessly again. However, a week later it malfunctioned again in the reclined position, stranding my mom in the chair. Disconnecting it and reconnecting it didn't solve the problem this time.After a day or two of e-mail back and forth the seller shipped out a new supply. That took several days to arrive and I got word that this did fix the problem. Had family not been there to assist her, she would have been trapped in the chair completely.So - Kudos to the seller for getting the supply diagnosed and sent out in a relatively quick manner. However, I've heard this has happened to many other purchasers and not just of this model. So, I completely anticipate this supply may go out in the next 3 to 6 months as well. Hopefully I can get the old supply on the workbench to see if it is something simple to fix or even upgrade so we can have the extra on hand.Now, one thing I'm concerned about, and I'm obviously not there to test this theory, is that the chair is getting hung up on the coffee table my mom has right next to it and the supply overloads when it's in motion and hangs up. That could explain why a reset worked the first time. She got it hung up once while I was visiting and complained it broke again. I was able to quickly find that the chair worked reclining and moved the table to the side to show it still worked.All in all I took the one star off because of the shipping delays and the fact that the power supply went out so soon.