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United States of America, Fargo
1 Level
747 Review
58 Karma

Review on DRINKPOD by Paul Beach

Revainrating 2 out of 5

Review of DRINKPOD: A Disappointing Experience

I frequently shop online, so when I saw DRINKPOD's advertised variety of home and kitchen, kitchen and dining, and small appliances, I was eager to give it a try. My interactions with the business, however, were generally disappointing. I found the website to be cluttered and challenging to browse in the first place. Although they do have a large selection of products, I had trouble sorting through them all to find what I was searching for. Additionally, it was challenging to tell whether a specific item was the right fit for me because the product descriptions were frequently vague or lacking. I ran into more issues after placing my purchase. It was annoying that I had to pay shipping on my purchase despite the advertisement claiming free shipping on orders over a certain amount. In addition, the items I got were of poor quality and did not correspond to the website's descriptions. I attempted to return the items, but I encountered a difficult and drawn-out return procedure. Finally, I was dissatisfied with DRINKPOD's customer support. I found the representatives to be unhelpful and unresponsive when I contacted them to express my concerns and attempt to fix the problems I was experiencing. It was obvious that they didn't respect my business or give a damn about how I found them. Overall, based on my experience, I wouldn't advise others to use DRINKPOD. The goods are of low quality, the website is challenging to navigate, and the customer service is inadequate. I was left feeling irritated and let down, and I won't be doing any more purchasing with them in the future.

Pros
  • Simple navigation and quick merchandise discovery.
Cons
  • Product explanations that lack clarity and detail.