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1 Level
790 Review
29 Karma

Review on 42 by Jake Meyer

Revainrating 5 out of 5

Kartra helps me drive results for my eCommerce business

I really like that it's intuitive and easy to navigate through, plus there are tons of customization options! You can go into an individual store and see where you stand compared to your competitors (which ones have higher sales/lower average ticket). Plus the reporting is so clear and concise that you don't even need to know how to code or create custom reporting to get insight. The platform has been great at improving our profitability and giving us insights into what we can do differently. It's also incredibly helpful when comparing our store data with industry benchmarks. There isn't much I dislike about the software. Occasionally the customer service team takes a bit too long to respond to tickets, but that's no longer than another system would take. Also, there are some bugs that occur when you're pulling up your data from previous weeks, which is unfortunate. However, those issues rarely last more than 24 hours.

img 1 attached to 42 review by Jake Meyer



Pros
  • Very robust analytical capabilities especially important if looking compare multiple businesses performance metrics across categories such price point comparison vs
Cons
  • All fine