I like how easy it was to use for my team members who are not familiar with Slack or HipChat! It's great because you can see when someone has been active in your channel so there isn't any confusion about if they have seen what you've sent them. There really wasn’t anything i disliked at this time but maybe add more features? Maybe some new integrations would be nice as well (I'm sure something will come up). This software helped us communicate better among our employees by using slack instead of emailing back-and forth all day long which saved me tons of work hours each week during busy times.