Header banner
Revain logoHome Page
Paul Andrews photo
1 Level
1348 Review
43 Karma

Review on SnippLoyalty by Paul Andrews

Revainrating 5 out of 5

Great Customer Service, Awesome Software

I like all of them - especially the customer service support team! They are extremely thorough when figuring out how we can best use this software within our organization as well what benefits there may or will exist from utilizing these services/providers at large (SnipCAD). This really makes sense because they have such an established base already so any input would only add value to us moving forward along those lines as opposed too much disruption which could cause issues down road if things go awry during implementation period etc...we currently utilize several companies including one called GoToMeeting where i work via my computer however due its lack of customization options compared tot he others mentioned here this does limit some functionality somewhat; also using google hangouts has proven beneficial since everyone involved typically uses Google products anyway thus enabling easy sharing across group members while allowing each individual user his own ability / privacy settings depending upon need vs desire. I love how easy it is to use and it doesn't take a lot of training to get up to speed. There are so many ways to customize this software that you can do almost anything you want. The only thing I dislike is that there isn't any way to track who uses the app (or if they even open it). We're solving our customer retention issues by using this app and we've seen an increase in customers coming back and using the app regularly.

img 1 attached to SnippLoyalty review by Paul Andrews



Pros
  • Great price point low cost versus other programs similar features available without restrictions imposed through licensing agreements required elsewhere
Cons
  • There are troubles