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United States of America, Manchester
1 Level
692 Review
19 Karma

Review on Bussani by Don Leblanc

Revainrating 1 out of 5

The User Experience at the Bussani Online Store Is Frustrating

Although Bussani's products might be of a good quality, the quality of their online store is not even close. The user experience on their website is very poor, with slow loading speeds and confusing layouts, making it very difficult to navigate. It is not easy to discover what you are looking for, and the functionality of the search function is unreliable. In addition to this, the process of checking out is laborious and takes a lot of time. The time required to complete the checkout process is excessively prolonged due to the numerous steps and forms that must be completed on the website. Even after all of that difficulty, their shipping times are slow, with some products taking up to a couple of weeks to arrive at their destination. It is difficult to rationalize purchasing from Bussani because of the overall user experience on their online store, despite the fact that the company may offer competitive pricing. There are a great number of other online businesses that sell products that are analogous to yours and provide a shopping experience that is significantly more user-friendly. In conclusion, although Bussani's products may be of high quality, their online store has a substantial amount of room for development in order to make the shopping experience more streamlined and less aggravating. I would not recommend their online store to anyone seeking for a problem-free shopping experience until they resolve these issues, as it is currently the case.

Pros
  • Excellent care to the customer
Cons
  • Unintuitive website design Difficult checkout procedure