I like the ability to see what is needed for reimbursement and who is requesting the products. It is fast to retrieve information and makes it easy to track requests. I dislike that the system is not always correct. For example, the system shows that a product has been requested, but when I send a request, it is not added to the system. It is hard to find the request when you are looking for them. I am able to find what is needed for reimbursement and who is requesting it. I am also able to track the status of the requests.