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Shrikant Ojo photo
Greece, Athens
1 Level
737 Review
46 Karma

Review on FURIDEN by Shrikant Ojo

Revainrating 3 out of 5

Buyer Beware: FURIDEN Falls Short

As a professional in the beauty business, I was eager to test out the products that FURIDEN has to offer. Nevertheless, my experience shopping at their internet store could be improved upon in many ways. Because the website was disorganized and difficult to navigate, it was challenging for me to locate the information that I required. After a long search, I was eventually able to track down the highlight kit I had been looking for, but the checkout process was a complete and utter nightmare. Because the website was so sluggish and unstable, I had numerous occasions where I lost all of the items that were in my shopping cart. My purchase was canceled because of a mistake made on their end, which was communicated to me in an email that I received after I had finally completed the checkout process. When I tried to resolve the issue by contacting customer support, however, I was met with representatives who were both unhelpful and rude. This made the situation even more frustrating. They made it abundantly obvious that they had no interest in assisting me in resolving the issue, and instead laid the blame for the problems with the website on my shoulders. My time spent shopping at FURIDEN's internet store was, on the whole, a very frustrating waste of my time. Even if their products are of a high quality, purchasing from them is not worth the trouble because of the poor quality of their customer support and the functionality of their website. If you want to avoid this inconvenience, you should get your hair care products from a different store.

Pros
  • Numerous highlight package options.
Cons
  • restricted product supply in some locations.