I ordered this product at a promotional price on 112022. delivery time was targeted at 152022 "difficulties arose" I read every day, until 202022 The parcel was in place, it was impossible to track. I was consulted by competent employees on the phone, they offered several options for action. I was nervous, k. there was no information about the location of my parcel, I wrote in the chat “sorry .” I waited) today “God forbid” took the parcel, to be honest, I thought it was a mistake and that nothing was waiting for me at the pick-up point. but no, I took it. checked at home, on the advice of the Amazon manager. I am satisfied with the vacuum cleaner itself, I managed to fully check it. complete set. performs the functions as advertised. in general, I'm satisfied. situations are different in logistics. all is well that ends well.