I have two. Both have this problem. Unless I received two wildly defective ones, this product is garbage and a defective product. The video shows everything. As some of the other reviews say you can tighten the tube on the bracket and it will sway and move in the wind while driving which obviously renders it totally and utterly useless for the purposes a mirror is used for while driving. For demonstration on the video you can see that the mirror moves after tightening and can even be removed immediately with minimal effort. Please do not buy this even if it looks like you need it. And now they won't let me return it because it's been too long. I haven't had a chance to put them on yet because my truck was at the shop. So now I'm stuck with two completely useless mirrors.
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