Easy to use, easy setup with multiple options available (backup types), very flexible pricing structure that allows me to pay only what I need at any given time or over larger periods of time if needed/desired. The interface is not as intuitive when compared to other solutions - it's more difficult than necessary to navigate from one screen item to another within my account page without having to go back several times through different pages just trying things out until i find something useful. It would be nice to have an option where we could choose between cloud-based storage vs local file system backups depending upon our needs each month / year rather then being forced into using either every single day regardless of workloads etc. We are able to restore data quickly after accidental deletion by simply restoring files directly off their original location instead of needing to reupload them via FTP which can take hours sometimes days even weeks!