Review on Bottleless Water Cooler Hot & Cold Dispenser For Offices & Homes - Black by Travis Smith

I purchased this in July 2022. It came in, it's beautiful, connected easily to my water line but the "butons", really just pictures on the cellophane surface, seemed difficult to operate but I figured I'd get used to them. I haven't they are just difficult to use and they don't operate consistently. I noticed that sometimes when I hit the cold water selection, I would actually get steaming HOT water even though I hadn't unlocked the hot water! This would be dangerous if you have small children but I do not. So, again, something I could learn to live with.That's the way it went until October. Then the cold water stopped working. The compressor NEVER engages, the cold water indicator does not come on and when you get "cold" water to dispense rather than HOT it is luke warm, I assume from sitting inside the machine by the preheathed water which does still work. I quickly check Ebay, nope I'm past the return date.So I call DrinkPod. I get a VM stating all of our representatives are busy please leave your name, number and a short description of the issue and we will return your call. I leave the requisite information and await my call back. 2 days later still nothing so I call again, leave a message again, no call back but listening to the message, hey they have e-mail support! Please e-mail us at S U P P O R T at Drink . Pod dot com. If you ever call, you will know exactly why I typed it that way. Days later, no call back, no e-mail back NOTHING.Ok, Maybe I'm calling at a bad time.Call Monday 8:00 AM central time. Same.Call Monday 12:00 PM central time. Same.Call Monday 4:00 PM central time. Same.Call Tuesday 8:00 AM central time. Same.Call Tuesday 12:00 PM central time. Same.Call Tuesday 4:00 PM central time. Same.Call Wednesday 8:00 AM central time. Same.Call Wednesday 12:00 PM central time. Same.Call Wednesday 4:00 PM central time. Same.I left a message with the requested information EVERY TIME! I have NEVER received a call back!My conclusion, they do not have any customer support personnel and they don't care about their customers.My advice, STAY AWAY from DrinkPod! Stay FAR FAR away!Ebay, you need to stop selling this product!