Back pain opening the clamshell box (come on Plantronics the box works great) but nice to use when it's finally out Instructions included , just a pamphlet showing a rudimentary diagram. However, no instructions are required on a Mac. Just plug in the USB adapter and everything works fine. No drivers to download/install. The sound quality is good. I won't confuse them with the headphones I use in my recording studio, but they are more than necessary to use for VoIP (Skype and SIP). The wearing comfort is very good. I hardly notice I'm wearing it. I've paid a lot more for inferior headsets that didn't come with a USB adapter. This is the best lightweight headset I've ever used.
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