I like that it is easy to use, has great features such as chatbots which are helpful in solving problems of our customers at any time without having them wait or call us! It's also very affordable compared to other services out there so we can't go wrong with this one if you're looking into using an AI solution provider/platform!! Nothing really but would love more customization options when creating my own bots (i'm currently limited). If your considering getting started with building Chat Bots then definitely give hugggy a try - they have some amazing tutorials online where even non-technical people could learn how to build their first bot quickly & easily. We've been able solve many issues through simple chats via these platforms including ticketing system tickets, FAQs etc.
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