I was dissatisfied with my online purchasing experience at Plantonix's store because I am an expert DIYer. Despite their claims to have a wide selection of goods and services to assist you in designing the outdoor space of your desires, I discovered that their options were few and expensive. Their website was cumbersome and challenging to use, and the purchasing procedure was anything but simple. Additionally, I experienced problems with their shipping and delivery, with items coming late and in bad shape. I tried reaching out to their customer service department for help, but they were unresponsive and useless. Instead of delivering a high-quality service and ensuring customer happiness, they appeared more focused on closing a deal. Overall, I wouldn't advise anyone looking to take on their outdoor tasks to use Plantonix. There are numerous other web retailers that provide a greater variety of goods, more affordable prices, and better customer support. Plantonix is a waste of effort and money.