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Derrick Patterson photo
France, Paris
1 Level
695 Review
52 Karma

Review on unuaST by Derrick Patterson

Revainrating 2 out of 5

Disappointing Customer Experience - UnuaST

I was eager to use UnuaST's online store for my arts and crafts goods, however I was disappointed by my experience. Despite having a large assortment of molding and casting equipment, I had trouble navigating the website, and the search engine didn't seem to be functioning properly. Additionally, the products' quality fell short of what I had anticipated. The materials didn't work well for my project and appeared to be of low quality. I requested assistance from their customer support but didn't hear back for several days. To make matters worse, the individual I spoke to was useless and didn't seem to know anything about the products they sell when I finally did obtain a response. Overall, UnuaST was an unpleasant shopping experience, and I doubt I'll use them again. In conclusion, UnuaST may provide a large variety of arts and crafts products, but I had a negative shopping experience with them. There was a lot to be desired, including poor navigation, subpar merchandise, and unhelpful customer service.

Pros
  • Service to customers of the highest caliber
Cons
  • Lack of thorough product descriptions