Works great after 3 hours of installation. The connection utility started. It ended up saying my installation was incomplete. However, I found that I was able to connect to the internet (so something must have been working) where I found instructions on disabling my firewall provided by the virus software. I did this and ran the setup again with the same result. To find out what went wrong, I tried to connect directly to the router with the default address (192.168.1.1), but the address was not found (I was now connected by cable). I went back to web support and found instructions on how to find the correct IP address. Of course he now had a different IP address. So now I've connected to this new address, but the default login (none) and password (admin) won't let me access it. Apparently they too have been changed. I ran the connection software again with the same result. I did a hard reset (like using a toothpick). Now I've started over, running the connection software at least a third time and getting the same result. The only thing I did was assign an SSID and password; These will be provided to you, but you are asked to provide your own if you wish. In a last ditch effort, I reset the damn thing one more time, and this time I used the default SSID and password, and voila, it worked. I was still totally disgusted, but at least I didn't have to send it back. Now I've tried connecting directly to the E2500 but the default login and password wouldn't let me in. I can't remember if it was just a guess. or if something prompted me, but I tried again using the SSID as the login name and the WiFi password as the admin password and I was logged in. I checked the WiFi SSID and password and changed it to my own. After rebooting, I connected wirelessly with no issues. I reconnected directly and the login and password changed to the new SSID and WiFi password. This is a BIG MISTAKE. THE CONNECTION NAME AND PASSWORD MUST NOT MATCH THE ADMINISTRATOR LOGIN AND PASSWORD. I found an option to disable administrative functions on the wireless network, so it helps some, but be aware: EVERYONE WHO CAN CONNECT WIRELESSLY HAS A NAME AND PASSWORD TO LOG IN AS AN ADMINISTRATOR. This may not be such a bad thing in a household, but for a business, even a small one, this should NOT be ACCEPTABLE. will i keep it After spending so much time setting it up, yes! I'm working fine and haven't had any issues with signal degradation as some others have posted; I have 86-99% signal strength at 45 feet through two walls. I'm using it at home and have disabled the wireless admin function, so I'm ok with the security issue, but CISCO SHOULD ISSUE AN UPDATE TO SEPARATE WIRELESS AND ADMINISTRATIVE LOGINS. I gave it 4 stars for signal strength, guest connectivity, and solid hardware; I had to ignore the installer software and go straight to manual setup via a direct connection.
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