Bought 2 taps, after a few months the black one started to peel off. I called them last month and they said they would send new ones as the warranty had expired. More than a month has passed, we have not received any new faucets, no tracking information, no communication and no replies to emails. This is generally unacceptable behavior! The guarantee they offer is useless because they certainly don't honor it. I understand that issues and problems arise, but it is the seller's ability to try to fix the problem that makes them an outstanding company. This is not intended to fix anything and I am very disappointed in their lack of communication. The products they sell are definitely inferior and won't last long so I would think twice before buying them. Also, they don't offer post-purchase support, so of course don't count on that.
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