The tool has been working perfectly well for us since it was launched last year by them. Their customer support service team helps one out if needed as and when required. I would say their pricing structure will not be appealing at all to clients since they charge higher fees than normal vendors who can provide similar services without charging such exorbitant fares. They offer customisations which may cost more but does give you better results compared to regular tools in terms of accuracy. A very good product from my point of view! It’s an accurate reporting platform for data warehouses.