Towels are good but three of the eight brushes fell apart after the first wash. I contacted the seller and all I got was "We need to see the photo". After sending the photo I received no response from the company. I would give them zero stars if I couldn't reach out for poor customer service. I would also give zero stars because of the poor quality of the tassels, which came loose after a single wash. I have other Turkish towels that I have been washing the same way for almost two years and all their tassels are still tight and twisted. I understand that there are defective items in every batch, but since they clearly do not want to exchange these defective items, I will not give this company a good rating.
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