Great customer service, friendly staff with great knowledge about all products they offer! Always willing/able for any questions i had or needed help finding answers from their team members via email etc.. Nothing at this time but will update once we have more feedback in regards as well!! I feel confident my labs are being run by knowledgeable individuals who know what is best when it comes down selecting tests which most accurately reflect your health status within each organ system tested (and why). The customer service from this organization is amazing! They are always willing, able & eager help you with any questions or concerns I have about my tests/results they provide me every month for work purposes as well personal use. There really isn't anything bad at all. This lab has helped us receive results quickly so we can make informed decisions quicker than if it was sent via mail!!