When we bought our 17" Compaq, we included this cooling pad simply because it was relatively cheap and it seemed like it would work In hindsight we should have just shelled out a better stand.The stand didn't keep our laptop cool enough which eventually led to charging issues.The laptop connects to the network and maintains the current battery percentage but shows 'Not Charging' or worse comes on, connects and doesn't even show it's connected at all resulting in a power outage.At first we thought it was a problem with the charger so we replaced it but the same problems started again.Not only that , the stand itself got so hot that the rubber feet you see at each corner started to loosen and finally 3 out of 4 completely dissolved. We ended up replacing that thing with a Connectland stand, which was even cheaper than this Rocketfish, and we've had absolutely no charging issues since. I also noticed that the laptop now runs much cooler and lasts longer on a charge. Conclusion: hands off this product!
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