Review on 10X10 Felt Letter Board - 685 Pre-Cut Letters + Stand & Upgraded Wooden Sorting Tray! by Alyssa Grinager

It says to email if I have any problems however I sent an email to the email address you provided and I got the response "Your message couldn't be delivered to ***"First I must say the way this is packaged is beautiful. Very nicely put together in the box. Presentation is 5/5!I'm going to post my problems here since I cannot email you.1. So there was TWO hairs in my box2. I'm a little bit disappointed that all of these letters are thrown together. Why wasn't a, b, c than d, e, f put together? At least than I could find it. You have an organizer key but they are not organized.3. The large heart will not stay in it is warped.I did count all the 3 inch letters and there are 93 like stated. I will come back and update my review when I count the small ones.4. You will need to sand down the letters because although they are precut they are not cut nicely.All in all I enjoy this purchase minus the hair. It's a nice letter board and the cursive letters are nicely made.This is just a pain. Fifth photo is the warped heart, sixth photo is the hair, seventh photo is all these letters throw together.