I only bought 3 only 1 worked. The tech department said they never had the same problem I had with the 1st but they were happy to send me a replacement asap. This replacement worked. I bought another one (3rd) and it keeps asking for updates. Even the ignition program you use to update the programmer says it updates every time. Unfortunately when connecting to a car (2018 Silverado) it says an update is required. Enough aggravation. On the plus side, the programmer that worked worked, although for any real improvement you'll probably want to tweak it individually.
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