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1 Level
835 Review
30 Karma

Review on IBI Domain Registration by Peter Zouhair

Revainrating 4 out of 5

Great service and good value; responsive technical assistance

The price for this package was very affordable, but their customer support team were excellent when we needed it most! They helped us with some problems that arose during our project implementation (including adding in additional domains), as well as troubleshooting other issues at different points along the way. Their turnaround time to get back to you after your inquiry/ticket submission can be quite long - up to about 10 business days or so later. So keep an eye out if things aren't coming through quickly enough from them. We purchased two packages of names -- one "in-country" which provided more options regarding TLDs than just ".com". This allowed us to have greater flexibility around how certain websites would appear once they went live. Additionally, because these 2nd level DNS records are not stored within GoDaddy's system, there may come times where those registrars do become unavailable due to maintenance etc., thereby causing website downtime until resolved by.

img 1 attached to IBI Domain Registration review by Peter Zouhair



Pros
  • COM is available free; great interface &, easy searches / findability
Cons
  • Customer service takes 1+ day response.
  • Pricey compared w/$0 $10 domain plans