Easy to install. Nice car but Bissell customer service is unethical. They tried to refer me to a service center instead of offering a replacement part. For $400 they have to offer solutions. Thanks Google, I searched and found this part on Revain. Combined with YouTube tutorial videos I was able to save hundreds and saved this car. The star is removed because the hose connector leaks when it is connected. I don't use the hose often so I can live with that.