The best thing about knowledge one is that you can create your own form or questionnaire in minutes, upload it to their server and start collecting data from clients and customers! It's also very easy for them to manage all of our forms as well. Nothing at this time but I know they are working hard with regards to customer service and quality control/ assurance. We have been able to collect valuable information via surveys using K1C which has helped us understand what we need to improve upon moving forward. If you're looking into creating an online survey tool then definitely consider KnowledgeOne when comparing solutions out there. Their software allows me to easily customize my questions, gather responses quickly, analyze results immediately after completion etc. They don't charge per question so its great value too - unlike some other providers who will ask upwards of $50+ just for 1 simple.