In my role as a life coach, I place a premium on providing excellent support to my clients. My latest experience with the Gruper online store, unfortunately, did not live up to the standards I had set for it. Despite the fact that they say they only stock products from reputable businesses, the tool I purchased from them was of poor quality and did not function as I had anticipated it would. I attempted to contact their customer support team, but they did not respond to my inquiries and were of no assistance. It is disheartening to see a business put a higher priority on their profits than the happiness of their customers. As a life counselor, I always recommend to my clients that they look for businesses that put a premium on providing quality products and services. Due to my previous experiences, I am unable to recommend the Gruper online business.