I like that it is easy for my team members (and myself) to use this software in order to communicate with each other as well our customers/clients! It's also very helpful when we are working remotely from any city or country around world without having problems connecting via Skype calls due its ability to connect us regardless where ever in globe at anytime if needed.
Sometimes there could be some issues while using such online platforms but overall experience was great!! Nothing much so far because i have been utilizing only few months now since release date however no complaints were noticed yet by me nor others who used before me!! If possible try out their free trial version firstly which will allow u an insight into how they work then make decision accordingly whether move ahead after testing fully what exactly does one dislike about them?