The ability to create custom reports that are not available with other systems makes this tool very useful! We use it daily within our organization as well across multiple departments at my previous employer - I would recommend any potential users give SAPBilling Pro some serious thought before deciding whether or otherwise they want/need such capability built into their system(s).
This product has been used by several different teams throughout two separate organizations over nearly 10 years now without issue; however we did have one instance where there was confusion regarding how certain fields were being interpreted during data importation which required manual intervention upon discovery but no issues since then so far anyway :) Our business needs dictate what capabilities must be present when looking around various products out-of pocket vs subscription models etc., unfortunately these can vary widely between vendors making comparison difficult unless you've done your homework first ;.