Easy to use, super friendly and courteous customer service, easy access to download files online (when I'm at home) and on demand with my printer at work. I've never had any issues with this software and everything works perfectly, which is not something you can say for all software! It has been a life changer for me. I'd like to see more tutorials/tutorials available for it as there weren't many when I first started using it. It's really changed the way we print our products. Not only are they much smaller, but their quality is also drastically improved. I am using this for my business to improve my social media presence, increase sales and engagement with my current customers. The customer service is great! I haven't had any issues so far but if I do have an issue they are quick to respond. I really like the fact that you can set up campaigns and get analytics on them and see what's working and what's not. I can also target people by location or demographics. This has helped me to reach out to new customers and engage existing ones on my own terms.