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Syria, Damascus
1 Level
722 Review
54 Karma

Review on tomser by Matt Crawford

Revainrating 3 out of 5

Dissatisfied with the Overall Quality of Tomser's Products

As a parent, I couldn't wait to investigate the assortment of toys and activities offered by Tomser for my offspring. My encounters with their merchandise, on the other hand, have left me feeling let down. It appears that the quality of their products is lacking, despite the fact that they claim to specialize in providing a diverse selection of gifts for children of all ages. Within a few weeks of use, the sports equipment that I had purchased for my children began to break apart, and the water toys that I had purchased for them, such as sprinklers, did not function correctly from the very beginning. In addition to this, when I contacted their customer support to address these issues, the representatives I spoke with were unhelpful and unresponsive. Dealing with a business that pretended to cater to children's interests and abilities but failed to provide products that were both durable and functional was a frustrating experience. In general, I am unable to suggest Tomser to other parents who are seeking to purchase toys and games of a high quality for their children. It's possible that their merchandise will pique your interest, but the reality is that the quality is lacking, and their customer service is subpar.

Pros
  • Extensive selection of toys and activities suitable for children of varying ages.
Cons
  • restricted access to some goods.