Let's be clear this is a great product and company. buy it You have the product on the back. I attached a picture and circled the piece of metal that was supposed to be facing the wall. I originally posted it wrong because yes it looks like they are for hanging razors etc but they are not! When I did this my shelf tilted as others have said but I realized from the video it was facing the other way so I changed it one day. Voila! The instructions are simple: you attach the suction cup to the first liner where the shelf should be, place the first piece onto the suction cup (make sure the small edge is near the bottom of the circle), then line up the Top of the suction cup. Shelf so the top metal bar is in the recess and screw the top! I twisted it quite tight (much more than 7 times) and then let it sit. after what they say 2 hours i was able to crank it a few more times. For those who think it's a long time, this is to prevent your stuff from falling off and I personally don't want my stuff to fall off and any air that may have gotten in sealed after those last few spins. It fits a lot of my stuff, my very heavy fat products are there now and haven't moved. PS when I first opened it one of my cats grabbed one of the pieces and hid it, classic cat move, the company sent me two free suction cups and mounts right away! :) Many Thanks! It's been about a month now and everything is going well
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